Improvement & Innovation Partner
Partner for Better
Why IIP?
Many organisations encounter cultural barriers, such as siloed processes and resistance to changes, that hinder their growth. IIP provide tailored training and consultancy on improvement and innovation to remove these barriers.
The result is a culture of customer focus, collaboration, empowerment, communication, and accountability that will enable organisations to achieve successful, scalable, and sustainable growth.
At IIP, we value Integrity, Excellence in Service, Fairness and Respect.
Our Services
- Understand businesses, challenges, and desired outcomes
- Determine services to achieve desired outcomes
- Current state mapping
- Data collection and organization
- Data analytics for decision-making
- Future state creation
- Evidence-based experimentation
- Project planning
- Solutions implementation
- Change management
- Operation stabilization, control, and automation
Our Founder
With expertise in training, consultancy, and operations management, John Wong specializes in driving improvement across the business value chain.
He uses Six Sigma, Lean, the Model for Improvement, and Design Thinking to optimize processes in engineering, finance, logistics, procurement, vendor management, and the interfaces between them. He is also an ASQ certified Six Sigma Green Belt.
John leverages his deep knowledge and skills in data engineering, analytics, and storytelling to transform data using Python, R, SQL, Tableau, and Power BI into actionable insights to drive successful, scalable, and sustainable growth in organizations.
Having worked across manufacturing, healthcare, and health technology, John has achieved significant reductions in operational costs, customer touchpoints, and patient waiting times, as well as increase in resource utilization and order fulfilment.
Contact Us
At IIP, we help organisations overcome cultural barriers, like siloed processes and resistance to changes, through tailored training and consultancy on improvement and innovation. Our approach will foster a culture of customer focus, collaboration, empowerment, communication, and accountability to drive successful, scalable, and sustainable growth.
We value Integrity, Excellence in Service, Fairness, and Respect in our partnership. Contact us today to learn more!